Terms of Service

Effective Date: June 20, 2025
Company Name: GUTEE Co., Ltd.

By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. Overview

These Terms of Service govern your use of the website operated by GUTEE Co., Ltd. (referred to as “we”, “us”, or “our”). By purchasing from our store, you agree to these terms.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use our website and make purchases.

3. Products and Pricing

  • All products are made-to-order unless otherwise stated.
  • Prices are displayed in USD and are subject to change without notice.
  • We reserve the right to modify or discontinue any product without prior notice.

4. Orders and Payment

  • Orders are processed after full payment is received.
  • We accept secure payments through trusted third-party gateways such as PayPal or Stripe.
  • You agree to provide accurate and complete billing and shipping information.

5. Shipping and Delivery

  • Processing time: 1–2 business days
  • Shipping time (within the US): 3–5 business days
  • Tracking information will be provided once the order is shipped.
  • We are not responsible for delays caused by carriers or incorrect shipping information provided by the customer.

More details are available in our Shipping & Delivery Policy.

6. Returns and Refunds

We accept returns or refunds only for defective, damaged, or incorrect items. For more details, please refer to our Return & Refund Policy.

7. Intellectual Property

All content on our website, including images, designs, logos, and text, is the property of GUTEE Co., Ltd. and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

GUTEE shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. We are not responsible for third-party errors or delays once the product is shipped.

9. Privacy

Your use of our site is also governed by our Privacy Policy, which explains how we collect and use your personal information.

10. Changes to Terms

We may update these Terms of Service at any time. Continued use of the website after changes constitutes your acceptance of the updated terms.

11. Contact Information

For questions or concerns regarding these Terms, please contact us:

GUTEE Co., Ltd.
Floor 2, House No. 1, Alley 102 Tran Phu Street,
Mo Lao Ward, Ha Dong District,
Hanoi, Vietnam

US Fulfillment Address
591 Barron Ave, Woodbridge, NJ 07095-3005
📧 support@guteestore.com
📞 +1 401-633-2204